If you have questions regarding this website you can contact us at DIGG. You are also welcome to contact us if you have general questions about e-identification.

If you need help with your eID

If you need assistance in how to use your e-identification, if you've forgotten your password or if it's not functioning, you have to contact the e-identification provider who issued your e-identification.

BankID Support External link.

Freja eID Support External link.

AB Svenska Pass Support External link.

Telia E-identification Support External link.

Contact information

Phone: +46 (0)771-11 44 00


Postal address:

Box 14
851 02 Sundsvall

Office hours

Monday to friday 09.00-16.00